Gamification, the use of game design elements in non-game contexts, is an increasingly popular strategy for increasing user engagement. While there is now an abundance of industry methods for gamification, these are rarely grounded in research and often skip over crucial aspects of the design process, such as selecting the right game design elements. Most pursue a ‘cargo cult’ application of the same few design features – points, badges, and leaderboards – with no regard of the application context or deeper understanding why and when these elements work (or not).
The Method
In response, we developed research-grounded method for gameful design, the lens of intrinsic skill atoms approach. This method revolves around identifying the inherent challenges in the to-be-gamified activity, to then tease out the latent skill atom around it – the systemic structure of goals, actions, rules, and feedback that give rise to said challenge. The method then guides designers with the help of design lenses to either ideate entirely new skill atoms, or to identify shortcomings in the particular design of the skill atom’s elements and ideate particular improvements that would support motivation and engagement. The method has been tested and iteratively refined in over 20 industry projects and workshops, ranging across a large number of practitioner audiences and use cases, from online dating to car assembly training, disaster response, quality assurance in highly automated factory contexts, self-driven learning of analytics software, and online video engagement. It has also seen adoption among HCI researchers and been validated in its utility and effectiveness by independent research groups.
What You Will Learn
At the end of the course, participants will be able to independently understand and identify the key challenges of gameful design and apply the lens of intrinsic skill atoms method in the design of gamified systems.
Is This For You?
This course is addressed to all design practitioners in the UX and games industry in designing gamified systems, as well as HCI researchers wanting to design gamified systems or advance the research of gamification design. It is open to all experience levels, although participants with basic familiarity with interaction and/or game design methods (user research, ideation, prototyping, user testing) and gamification will benefit the most.
Course Content
The course begins with an introductory lecture that presents the method in its steps. Participants then use instructions and templates to collectively identify the latent skill atom of the worked example, followed by questions about the method arising in this step. Participants will then break into small groups that use provided design lenses to each analyze one structural element of the skill atom per group – goals, actions, feedback, rules, or challenge – and assemble and sketch improvement ideas via provided ideation techniques and sketchboards. The course closes with a facilitated open question segment to address key recurring issues that emerged in the course of applying the method.